Information for Tenants: Properties in England

Relevant letting fees and tenant protection information

In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:

• Holding Deposit: 1 week’s rent (non refundable if tenant withdraws within 15 days of start of tenancy); and
• Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).

During the tenancy:

• Payments to other third parties: such as Council Tax, utilities or payments for communications services;
• A charge of £100 as well as the cost of replacement keys/fobs will be issued to the tenant for the replacement of lost keys or security devices during the course of the tenancy.
• A charge of £50 for a standard front door key and
• Tenancy Transaction Charges: Payment of £50 + VAT for requests to vary or assign the tenancy.
• Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

Tenant Protection

Gray & Co is a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

Gray and Co are members of Client Money Protect